IMPORTANT: Namco Bank never ask for your user id / password / pin no. through phone call / SMSes / e-mails. Any such phone call / SMSes / e-mails asking you to reveal credential or One Time Password through SMS could be attempt to withdraw money from your account.NEVER share these details to anyone. Namco Bank wants you to be secure.

F A Q


Namco Mobi App allows you to access your account with a mobile app. The following Namco mobile banking app FAQs will help you through everything as it provides an extensive list of Namco mobile app FAQs. If your query doesn’t exist in the below FAQs for Namco mobile app, contact us.

What is Namco Bank Mobile Banking?

Namco Bank Mobile Banking is a mobile application that allows you to access your bank account(s) using a mobile phone. You can view account related information, transfer funds, pay bills and recharge your mobile and a lot more using this application. Download the application now to make banking a lot simpler!

Who can use Namco Mobile?

An existing Namco Bank customer with a savings/current account registered with mobile number registered for SMS or having an ATM cum Debit Card along with mobile number registered can avail the mobile banking facility.

What are the facilities available on Namco Mobile?

Namco Mobile makes banking a lot simpler! You don’t have to visit a Branch or an ATM anymore for services like Mini Statement, Balance Enquiry, Fund Transfer. Services like Bill Payments and Mobile Recharges such value added services will be started in phase manner. Namco Mobile also gives you added features like ATM/Branch Locator.

What is Security Code?

Your PAN number is your security code

Which versions of handsets support Namco Mobile?

Namco Mobile is supported on all handsets with the following Operating Systems: Android version 5 and above Iphone/iOS

How do I download Namco Mobile?

Right now Namco Mobile can be downloaded from – Bank’s Website and shortly will be able from Google Play Store for Android devices, App store for Apple devices.

How long does it take to download the Namco Mobile application?

The actual download time depends on the speed of GPRS connectivity offered by your mobile operator.

While downloading the application, I get a message saying "Untrusted Application". What should I do?

Please select 'Yes' for this option. This is specific to the mobile device and will not affect the application or the mobile device

Are there any charges for downloading/activating Namco Mobile?

Namco Bank offers Namco Mobile free of charge to its customers. You can download and use this application as and when required without any charges levied by the Bank. Your mobile operator may levy charges for GPRS/SMS used. Please check with your operator for details.

Can anyone else use my Namco Mobile?

Namco Mobile is user specific. It requires a 6 digit MPIN code that is recognized by the Bank for any transactions via the application. It is a safe and secure process as the application locks itself on entering five consecutive incorrect PINs. For matter of safety, you are requested not to share your Namco Mobile MPIN with anyone.

What if I delete/uninstall Namco Mobile from my mobile phone by mistake?

You will need to download the application again on your handset. Please refer to the FAQ response for "How to download the Namco Mobile application". Follow the download process depending on the OS of your phone.

Will Namco Mobile have a similar appearance on all phones?

The appearance and functions will remain the same, irrespective of the mobile handset being used.

Can I use the older and the new application simultaneously?

You will not be able to use both the applications simultaneously on same or different devices.

In case I have not updated the new application from the Play Store market, then will I be able to use the old application?

Yes, if you have not updated the new application, then the older application will keep working without any issues. However, it is recommended to update your application to enjoy added services and features.

Do I need to de-register from the older Namco Mobile Banking application in order to use the new one?

It is advised to de-register the older application from the phone and then download and activate the new application.

In case I am not deregistering the older application, will I be able to use the new application? Also in this case, what will happen to my older application?

In case you have not deregistered from the older application and downloaded the new one and completed the process of registration, the older application will get deregistered automatically.

How do I register for the application?

You can register for the application either through online form submission through web site or submitting application in your home branch .

How to de-register if my phone is lost?

You can register on your new device with your regular credentials which will automatically deregister the application from the previous device. Alternatively, contact Customer Service/Phone Banking and provide your details to deregister your application from the lost device.

What happens when I click on the Login button on the home screen?

What happens when I click on the Login button on the home screen?

I have downloaded the application; When I click on Login, I get the message “You are not registered on the application”. What should I do?

When you open the application for the first time, please click on “New User Register Here” link at the bottom of the screen to register your phone.

What is the time taken for the activation process?

You need to complete the activation process within 2 minutes after clicking on the activate button.

How Activation Process will be work?

Install APP welcome screen will be there with activate button .Click on Activate button it will redirect you to send SMS button for mobile verification. Once click on Send SMS to return to application screen. If you are registered, activation profile info will appeared where you have to enter your name, email, click to accept term and conditions this will enable you to insert your security code and generate MPIN yourself.

image

Mobile banking is a service provided by a bank or other financial institution that allows its customers to conduct financial transactions remotely using a